As a business, when you think of telecom or telecommunications, what is the first thing you think of? Are you immediately overwhelmed by everything telecommunications encompasses? Well, don’t be!
We get it; you want your business to be a well-oiled machine, and to do that, you absolutely need telecom as part of your infrastructure. However, trying to get all the parts up and moving can be a daunting and challenging task. That’s how CC3 Solutions can help.
The Importance of a Solutions Provider
A solutions provider refers to a value-added reseller, vendor, or service provider that acts as a single source that handles the project needs of their client from inquiry to installation.
The typical workflow of a solutions provider looks a little something like this:
- Studying their client’s current infrastructure
- Evaluating their client’s needs
- Specifying which of the manufacturer’s hardware, software, and services are required to meet their client’s needs
- Managing the installation of hardware, software, and services at their client’s site
- Ongoing service and support as needed
Solutions providers, especially those who work in telecom, can help identify and help implement technologies that help achieve positive business outcomes.
What To Look for In a Good Telecom Solutions Provider
When selecting a telecom solutions provider, it’s vital that you conduct thorough research into your options. Historically, the telecom sector has been known for its frustrating customer service.
Along with seamless, efficient, and effective communication, you want a telecom solutions provider that provides the following:
- Quick and simple onboarding
- Hassle-free installation
- Industry-specific insights
- Competitive rates
- Expansive services
- Accessible customer support
- Appropriately trained and informed staff
- Unequivocal technical performance
- Transparency and accountability
- Seamless contracting and billing
- Strong track record of successful projects and implementations
Most importantly, you want to find yourself a provider that acts more like a partner in your business, not just a vendor. Your success is their success, so find one that values your business just as much as you do.
The Benefits of Telecom in Business
Modern companies rely on telecommunications to foster operational efficiency, build their brand, and ultimately increase profitability.
Let’s take a deep dive into how the telecom sector is helping businesses:
- It provides advanced communication
Telecommunication services provide wired or wireless platforms that make it possible to exchange data electronically. You can easily communicate with the employee down the hall, a client across the country, or even one of your offices abroad. Ultimately, this ease of communication streamlines workflow and increases productivity.
- It improves collaboration
It’s extremely common for companies to use cross-functional teams to achieve business goals. These team members must communicate seamlessly to complete tasks and maintain a healthy camaraderie among their peers. With telecommunication services in place, team members are armed to collaborate from any location.
- It enhances flexibility
According to Global Workplace Analytics, since 2005, the number of people working from home has increased by 115%. This increase, partly due to the global restrictions of the COVID-19 pandemic, is a response to the rise in the accessibility of reliable telecommunication services.
Now, B2B businesses with remote employees or those who frequently travel for work have an effective way of staying connected and up to date.
- It improves customer service
Those who deliver high-quality customer service have consistent access to the internet. While you may think everyone sees the importance of staying connected to the consumer, many companies still struggle to fulfill customer service expectations.
How your business interacts with existing or potential customers determines the quality of relationships between your employees and consumers, brand loyalty, and if you increase retention. User experience encompasses many electronic pathways, and telecommunication services can ensure you have access to every single one.
The Value of Telecom in our World
- It’s fundamental to our society
Can you imagine a world without the internet, phone calls, emailing, and text messages? If you answered “no,” you wouldn’t be the only one. Living in a world with billions of people connected to the internet and where 97% of Americans use cell phones, 85% of which are smartphones, it’s near impossible to think of a society that doesn’t rely on telecom to keep us connected.
- It’s crucial for security
Telecom is a necessary part of the United States infrastructure that helps protect us from global and national threats. Communication systems are used regularly to enable security agencies to counter threats.
- It promotes societal participation
By providing remote regions access to goods and services, telecom services are actively expanding our world and allowing more and more people to connect emotionally and intellectually.
This connection transcends borders, politics, religions, and more. Thus, empowering people from all over the world to embrace the human condition, empathize with one another, and grow in ways that have never been seen before.
- It boosts the economy
Globally, people and businesses spend roughly $520 billion yearly on telecommunications. At the forefront of this is the United States, boasting one of the largest telecom markets in the world.
In the U.S., the telecom industry encompasses the following subsectors:
- Cable distribution
- Telephony, including VoIP
- Satellite telecommunications
- Wholesale telecommunications resellers
According to the Bureau of Labor Statistics, each of these sectors employs over 727,000, with an average hourly earning of $37.
- It encourages education
Advancements in technology mean more people have access to more learning opportunities than ever. A YouTube tutorial or professional courses on LinkedIn are just a click away.
Some institutions are even leveraging telecommunications to deliver long-distance or remote education. This expands the selection pool of students for that institution and means existing students can save money on college housing and transportation.
Find The Right Telecom Solutions Provider for Your Business
At CC3 Solutions, we value our customer’s time and business more than anything else. That’s why we started our business in the first place; to fill the gaps between your company and your telecommunications provider.
We’ll work with you to implement a specialized telecommunication strategy for your business that includes, but is not limited to, network, mobility, security, and sourcing solutions.
Have a problem only the carrier or device manufacturer can solve? We’ll communicate with them for you, effectively saving you time and allowing your business to continue functioning at full capacity.
Contact us today, and a team member will be in touch as soon as possible!