What Is VoIP and How Does It Work?
VoIP (Voice Over Internet Protocol) is a digital telephone system that allows users to make and receive phone calls via the Internet as opposed to the traditional landline. This is drastically changing how businesses communicate, allowing employees to talk with others globally at a much lower cost.
If you’re on the fence if your business should get a VoIP or if you want to first learn what VoIP is, this article is for you. Here are the answers to the most common questions surrounding this topic!
How Does VoIP Work?
VoIP converts voice audio into packets of data and sends these over an IP network.
When they’re sent, codecs compress these to save device space and send files more efficiently. Once the destination has been reached, codecs decompress the voice data packets for the recipient, transforming digital signals in transit back into words.
What Do You Need for VoIP?
Fortunately, a VoIP service doesn’t require lots of equipment or software. Also, purchasing a new modem or router isn’t necessary. You can get started once you have a reliable internet connection and an up-to-date operating system on the device.
This device can be a desktop computer, laptop, smartphone, or tablet.
How Is VoIP Different From a Regular Telephone Line?
Landline phones are hardwired into a physical location and run on copper wires. Meanwhile, a VoIP phone number can be used anywhere with internet access. As such, there are two big differences in functionality.
- A VoIP allows you to work from anywhere with an internet connection.
- You technically don’t need a physical phone if you have the app, like Skype or RingCentral, on another device.
How Does VoIP Work on Cell Phones?
VoIP apps are available for Android and iPhone devices. When calls are placed, signals are transmitted over the cell phone’s internet connection or data plan.
A hotspot can be used if needed. That way, your call won’t drop or experience connection problems if you’re not in reach of a stable Wi-Fi connection.
What Are the Benefits of VoIP?
There are many benefits of VoIP, including:
- easy installation.
- integration with existing software applications.
- getting the features your business needs, like call forwarding, call routing, IVR (Interactive Voice Response), and visual voicemail.
- keeping your personal number private.
- not having to carry around two phones.
Why Should Businesses Offer VoIP Cell Phone Options?
BYOD (bring your own device) is a concept rapidly gaining traction across corporate America. This allows employees to use their personally owned devices for work-related activities.
By embracing mobile VoIP technology, employees can:
- easily turn the phone in their pocket into an office phone,
- work on their own schedule,
- and work from remote locations, like a coffee shop or at home.
Talk With the Experts at CC3 Solutions!
To keep up with today’s business needs, you need a modern way to handle your communication. That’s where CC3 Solutions comes in! Our experts will tailor each solution to your needs, ensuring you get the features you want without hidden fees.
VoIP is within your reach. Contact us today to get started!