How AI Is Transforming Business Communications

Artificial intelligence (AI) has emerged as a game-changer in the world of business communication. With its ability to analyze large volumes of data, extract valuable insights, and automate tasks, AI is transforming the way organizations communicate with their customers and make crucial business decisions. In this article, we will explore how AI is reshaping business […]

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Cybersecurity Best Practices for Working from Home

In 2019, fewer than 6% of Americans worked primarily from home. Then, once the pandemic outbreak occurred, the economy had to adapt. In 2020, almost any work that was possible to do remotely became remote work immediately.   Employees and businesses alike learned how to make remote work effective and found there could be more workplace […]

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The Importance of Two-Factor Authentication

Logging into an account has become a daily occurrence. You could be doing a little online shopping, checking your email, posting to social media, paying your bills, or using a payment app to send money to friends and family. Businesses also need to have the right cybersecurity measures in place to protect sensitive information. Protect […]

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The Importance of Strong Passwords

Creating strong passwords is essential, as they are the keys to online accounts. They are needed to accomplish almost anything in today’s digital age, from writing an email to transferring funds via online banking. You may be tempted to use short, easy-to-remember passwords, but strong passwords safeguard your important data from malicious actors. In this […]

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Do You Know About SASE?

Secure Access Service Edge (SASE) is a cybersecurity model born from businesses’ needs to fortify network security. Since 2020, the increase in remote and hybrid workers has facilitated convenient, flexible, and productive digital work landscapes for small to large businesses worldwide. Within the same timeframe, cybercriminal attack sophistication has surpassed the efficacy of stereotypical network […]

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It’s Time to Transfer from POTS Lines

POTS, or plain old telephone service, is an analog signal transmission over copper wires. In the U.S., from 1876 to 1988, POTS was the standard telephone service telecommunication providers offered. At the time, the communication solution proved reliable and cost-effective for basic communication needs. However, just as business needs evolve, so have communication needs. POTS […]

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Cybersecurity Solutions: Your Business Needs an Upgrade

Most modern businesses recognize the world’s transition to a digital landscape and the importance of updating their networks to stay competitive in saturated markets. It’s wise to invest in state-of-the-art digital devices and business and marketing optimization programming but those investments must also include up-to-date, advanced, and comprehensive cybersecurity. In recent years we’ve seen the […]

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CCaaS vs. UCaaS

Contact center as a service (CCaaS) and unified communication as a service (UCaaS) are both cloud-based communication platforms. Thus, some of the services’ functions do overlap. However, within a business, separate departments purchase and utilize these services for different purposes. CCaaS and UCaaS are valuable tools that can significantly improve your business’s success. Please keep […]

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Hardware Security vs. Software Security

Every modern-day enterprise relies on hardware and software. Smartphones, tablets, servers, and networking devices like modems and routers are used in businesses of all sizes. As employees become more reliant on interconnected technologies for day-to-day operations, security has become increasingly important. In this article, we’ll cover the definition of hardware security and software security, list […]

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