Insights

POTS, or plain old telephone service, is an analog signal transmission over copper wires. In the U.S., from 1876 to 1988, POTS was the standard telephone service telecommunication providers offered. At the time, the communication solution proved reliable and cost-effective for basic communication needs. However, just as business needs evolve, so have communication needs. POTS […]

Most modern businesses recognize the world’s transition to a digital landscape and the importance of updating their networks to stay competitive in saturated markets. It’s wise to invest in state-of-the-art digital devices and business and marketing optimization programming but those investments must also include up-to-date, advanced, and comprehensive cybersecurity. In recent years we’ve seen the […]

Contact center as a service (CCaaS) and unified communication as a service (UCaaS) are both cloud-based communication platforms. Thus, some of the services’ functions do overlap. However, within a business, separate departments purchase and utilize these services for different purposes. CCaaS and UCaaS are valuable tools that can significantly improve your business’s success. Please keep […]

Every modern-day enterprise relies on hardware and software. Smartphones, tablets, servers, and networking devices like modems and routers are used in businesses of all sizes. As employees become more reliant on interconnected technologies for day-to-day operations, security has become increasingly important. In this article, we’ll cover the definition of hardware security and software security, list […]

With the shift towards a remote or hybrid work environment, keeping everyone on the same page is more important than ever. As such, service providers have upgraded to provide unified communication solutions that put all areas of business communication into a single platform. Continue reading to learn about unified communications, its benefits, and how to […]

Small businesses are especially attractive targets to hackers. They have information that cybercriminals want and have a perceived lack of cybersecurity knowledge and resources. While 88% of small business owners surveyed feel their business is vulnerable, many businesses have limited time to dedicate to cybersecurity or don’t know where to begin. Get started by following […]

These days, there are a plethora of internet service providers (ISPs) that offer endless internet service options. While selecting an appropriate residential internet service is typically straightforward, it becomes more complicated when a business is looking for the perfect fit. Keep reading as we deep-dive into business internet services. What Is Business Internet? Business internet […]

What Is VoIP and How Does It Work? VoIP (Voice Over Internet Protocol) is a digital telephone system that allows users to make and receive phone calls via the Internet as opposed to the traditional landline. This is drastically changing how businesses communicate, allowing employees to talk with others globally at a much lower cost. […]

What Is SD-WAN and What Are Its Benefits? Countless organizations are in the midst of a digital transformation to keep up with emerging trends in the market, increased market competition, and fluctuating customer demands. Migration to the cloud plays a central role. To do so, many are moving away from the traditional WAN to SD-WAN. […]